Contact from a media member

How to respond to a message received from a user via your online press room

Press Loft Team avatar
Written by Press Loft Team
Updated over a week ago

Registered users can contact you via the contact button your online press room on Press Loft to enquire about a particular product, ask for samples or offer collaborations.

You receive notifications for these messages from Responding to this email directly will send your message to the Press Loft team, so to respond to the journalist, please copy the journalist email into a new email.

We will be working on an integrated messaging function soon.

Please note, this type of message is not to be confused with the messages you receive from influencers via the Influencer Outreach service, or the request alerts.

To read more about the request service, have a look at this help article.

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